If you just purchased a Music Ace product which is not compatible with your Apple OSX 10.7 Lion computer, please call 800-474-0903 (U.S. only) or 630-262-5550.
If you are receiving the error message "OSX SoftSynth: Error initializing" error on OSX 10.6 (Snow Leopard) , please click here.
If you need a replacement registration number for
a consumer (boxed) edition of a Music Ace product , please click here.
If you need a replacement registration number for an Educator edition (3-ring binder), please call 800-474-0903 (U.S. only) or 630-262-5550.
If you are receiving the message "Invalid registration number" during product installation and your registration number begins with "2C1..." and ends with "...005", please click here to request a replacement CD-ROM.
If you are having a problem installing or running a Music Ace Product, please click here.
If you need help managing groups and users for Music Ace Maestro click here.
If you need help managing groups and users for Music Ace or Music Ace 2 click here.
The Harmonic Vision Technical Support Department can also
be reached at 800-474-0903 x2926 (U.S. only) or 630-262-5550 weekdays between the hours of 7:00am and 4:00pm Central Time.
